Samsung KG lock removal tips

 

To remove the KG (Knox Guard) lock on a Samsung device, the most straightforward method is to contact Samsung or your carrier to unlock it. The KG lock is part of Samsung's security system, often used for anti-theft protection, especially on carrier-issued or company-owned devices.

An image of Knox Gaurd locked device

Here are the general steps you can follow:

1. Contact Samsung or Carrier

• If your device is carrier-locked or part of a company's fleet, contact the carrier or Samsung customer support. They will ask for proof of purchase or ownership to help you unlock the device.

2. Samsung Service Center

• Take your phone to an authorized Samsung service center. If you have the proper documentation, such as a receipt, they may be able to unlock it for you.

3. Try Factory Reset (if allowed)

• If you have access to the phone and it’s not locked down completely:
1. Turn off the device.
2. Hold Power + Volume Up (on newer Samsung models) to enter recovery mode.
3. Use the Volume buttons to navigate to "Factory reset" and confirm with the Power button.

Note that if your device is locked with KG or tied to an account, this might not bypass it.

4. Check Samsung’s Find My Mobile

• If your phone is linked to your Samsung account, visit Find My Mobile and sign in to unlock the device remotely.

Important Notes:

• Attempting to remove Knox Guard without permission or outside authorized channels can violate Samsung's security policies and terms of service.
• Any unofficial methods (like software exploits or unauthorized service tools) can damage the phone and void the warranty, so it’s best to go through Samsung or the carrier for safe removal.